Selling is not telling. Selling is art of asking questions and listening carefully, because listening build the trust.

Here are my 21 rapport building sales questions.

1. What are your responsibilities?
2. How did you get your start in this business?
3. What do you enjoy most about your profession?
4. What separates you and your company from the competition?
5. What advice would you give someone just starting in a similar business?
6. How is the business?
7. What one thing would you do with your business if you knew you could not fail?
8. What significant changes have you seen take place in your profession through the years?
9. What do you see as the coming trends in the your business?
10. Describe the strangest or funniest incident you’ve experienced in your business?
11. What ways have you found to be the most effective for promoting your business?
12. What one sentence would you like people to use in describing the way you do business?
13.  What about your plan for the future?
14. How is the XYZ dept performing?
15. Is your organization growing at the rate you desire?
16. How do your customers find out about you right now?
17. What’s the most effective way you have for gaining new clients?
18. What’s the amount of your average sale?
19.  How long have you worked here?
20. What are your goals for your company?
21. What are your goals for yourself?